At Empatha, we screen
potential staff rigorously, to ensure premier customer service. Our
close proximity to many nationally recognized universities such as
Duke, North Carolina State University and the University of North
Carolina at Chapel Hill enables us to draw from a well-educated labor
market.
Our test results counselors and health communications
specialists are highly skilled in counseling techniques
and intervention strategies. They are able to quickly recognize and
assess the needs of callers.
Extensive Training and Evaluation Our innovative training program blends the
latest in management skills with a commitment to precise content
and customer satisfaction.