We provide services to a wide variety of companies and organizations. Our clients include:
U. S. Centers for Disease Control and Prevention (CDC) Operated the CDC National STD Hotline, CDC National AIDS Hotline, CDC National Immunization Information Hotline, and the CDC Public Response Service from 1986-2005. Provided Direct Consumer Response services for more than 18,000,000 calls and e-mails about a variety of health conditions and provided appropriate referrals for needed services.
Coda Serving as the front-end Research Study Enrollments screening service for a longitudinal breast cancer study of women who are sisters of women who have had breast cancer. Provide information about the study, apply the screening criteria, and pass eligible women to the research study staff to begin their participation in the study, which is funded by the National Institute for Environmental Health Sciences.
GlaxoSmithKline Provide Research Study Enrollments in support of Valtrex clinical trials by identifying eligible patients and connecting them with research staff.
National Institutes of Health (NIAID) Provide Test Results Counseling services for Herpes Simplex Virus I & II to women interested in entering a Herpes Vaccine Clinical Trial funded by GlaxoSmithKline and the National Institute for Allergy and Infectious Diseases. For women who test positive for HSV, provide appropriate counseling and referral services.
National Opinion Research Center (NORC) & University of Chicago Providing Test Results Counseling services on a variety of sexually transmitted infections in support of the National Social Health in Aging Populations Study, funded by the National Institutes of Health.
Novartis Provided Technical Assistance Programs with Herpes Simplex Virus content and information updates for their corporate Web site on HSV.
RTI International & University of North Carolina Population Center Provided Test Results Counseling services for participants in the Add Health Study of health conditions and behaviors among adolescents. Study participants were tested for a variety of infections and called our contact center to learn their test results and receive appropriate counseling and follow-up service referrals.
State of North Carolina Provided Direct Consumer Response with information and referral services to citizens of North Carolina for children’s health insurance enrollment, social service referrals, fatherhood education services, and healthy baby/healthy pregnancy educational materials.
State of Texas and the U.S. Centers for Disease Control and Prevention Curriculum Design and Implementation redesigning the Introduction to STD Intervention Curriculum used to train Disease Investigation Specialists across the nation on how to conduct follow-up investigations around reported cases of sexually transmitted infections. Training program is funded by the CDC and conducted by training centers in Texas, New York, California, and Colorado.
United Way of North Carolina Empatha’s most recent client is the United Way of North Carolina. For United Way, Empatha will be providing Direct Consumer Response for 2-1-1 Information and Referral Services for citizens of North Carolina needing health, human services, social services, and other types of emergency support or referrals in their local area. Citizens in areas covered by the service can dial 211 to speak with our staff and determine what types of assistance are available where they live.